Features
A printed QR is, by design, a permanent ordering credential. Without a human in the loop, anyone with a photo of your table can order anything from anywhere. MobiTaste fixes this without breaking the guest UX.
A guest posts a photo of their table on social media. The QR is in the frame. Two days later, a stranger scans it from a different country and submits a $60,000 order. This actually happened at a hotpot restaurant in Kunming in November 2023. Our default settings make it impossible.
When a guest places their first order in a session, it enters PENDING_APPROVAL. Your waiter sees a card on their tablet with the table, items, and total. One tap to approve and it hits the kitchen, one tap to reject (with reason) and it bounces. After approval, subsequent orders at the same session flow straight through.
Per-session caps cover what approval misses: a max items per order, max items per session, max orders per hour, max session value. The Kunming-style "9,990 portions of shrimp paste" attempt would 429 before anyone even sees it.